FocalScope to Amazon Redshift
migration service

Effortless , no special expertise or programming required. A complete FocalScope to Amazon Redshift data migration software.

More details
Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from FocalScope to Amazon Redshift

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT department

Next

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in Amazon Redshift.

Next

When migrating your data from FocalScope to Amazon Redshift we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from FocalScope to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from FocalScope to Amazon Redshift work

  • Prepare

    Register and go to our migration wizard.

  • Pick and connect your FocalScope support desk with HDM.

  • Grant access to your Amazon Redshift account.

  • Describe your business needs

    Let us know what aspects of your migration you wish to fine-tune

  • Have your needs estimated

    We will investigate your case and get back to you with a the overall cost and a scope of work.

  • Migrate from FocalScope to Amazon Redshift everything

    Migrate all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Amazon Redshift import

Our staff would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation
Book a Call
cancel
%s
— %s