FirstOne HelpDesk import
in a few clicks

Without techs, timelack and hustle. With step-by-step FirstOne HelpDesk import setup form

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Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Efficient & Furious
It takes you no longer than 10 minutes to set up the import to FirstOne HelpDesk and run the test data transfer.
All Data Import
HDM is capable of importing all major record categories and fields you need, directly where you want them to be.

What are the key reasons to import data to FirstOne HelpDesk utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.

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Easy to understand wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Alternative and powerful field mapping

Only Help Desk Migration helps you to instantly transfer custom fields, as well as map their location.

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Maintained relations between objects and people

All tickets will be imported to FirstOne HelpDesk with their corresponding agents, contacts, and attachments, thereby, saving the record of customers' requests.

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Objects you may import to FirstOne HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to FirstOne HelpDesk in six quick steps

  • Get ready

    Sign-up and go to our migration wizard.

  • Opt and link your source support desk with HDM.

  • Connect FirstOne HelpDesk

    Give the right to access your FirstOne HelpDesk account.

  • Express your business needs

    Let us understand precisely what parts of your migration you want to fine-tune

  • Have your preferences estimated

    We shall investigate your application and get back to you with a price range and a scope of tasks.

  • Import to FirstOne HelpDesk everything

    Transfer all your customer support information in a single push.


We always keep all of your data safe

We consider security and safety very seriously and have established a complete set of practices , technologies , and policies to help guarantee your data is protected.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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