96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

FirstOne HelpDesk to WonderDesk
migration service

Effortless , no special expertise or coding required. A complete FirstOne HelpDesk to WonderDesk data migration instrument.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from FirstOne HelpDesk to WonderDesk

Strong security of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in WonderDesk.

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When migrating your data from FirstOne HelpDesk to WonderDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from FirstOne HelpDesk to WonderDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from FirstOne HelpDesk to WonderDesk work

  • Prepare

    Register and go to our migration service.

  • Connect FirstOne HelpDesk

    Select and connect your FirstOne HelpDesk service desk with HDM.

  • Connect WonderDesk

    Give access to your WonderDesk account.

  • Explain your requirements

    Let us know what elements of your migration you would like to tweak

  • Get your needs estimated

    We will analyze your case and send you with a total price and a scope of tasks.

  • Migrate from FirstOne HelpDesk to WonderDesk all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your WonderDesk import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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Help Desk Migration service


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