FirstOne HelpDesk to WonderDesk
migration service
Effortless , no special expertise or coding required. A complete FirstOne HelpDesk to WonderDesk data migration instrument.
FirstOne HelpDesk to WonderDesk
Your best tool for FirstOne HelpDesk to WonderDesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just pick what data you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new solution and enjoy the miracle happening.Record completion
Migrate your help desk records in full to make sure that no ticket has lost critical customer service information.Automated migration
Scared that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.
Connect the help desks, choose records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is priority
Information is key which is why we designed a method that will keep your data safe and sound.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Record mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.
Simple & effective
In just a few clicks you will be able to select what goes where, when it starts, and in what order.
Our tech engineers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Good service first
Except producing great customer service, we always aim to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from FirstOne HelpDesk to WonderDesk
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right places in WonderDesk.Next
Maintained link between object and people
When migrating your data from FirstOne HelpDesk to WonderDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FirstOne HelpDesk to WonderDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from FirstOne HelpDesk to WonderDesk work
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Prepare
Register and go to our migration service.
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Connect FirstOne HelpDesk
Select and connect your FirstOne HelpDesk service desk with HDM.
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Connect WonderDesk
Give access to your WonderDesk account.
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Explain your requirements
Let us know what elements of your migration you would like to tweak
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Get your needs estimated
We will analyze your case and send you with a total price and a scope of tasks.
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Migrate from FirstOne HelpDesk to WonderDesk all data
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your WonderDesk import
Our staff would be more than happy to run a custom migration if you have special requirements.
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