FirstOne HelpDesk to WalkMe
migration service

Effortless , no special know how or programming required. A complete FirstOne HelpDesk to WalkMe data migration software.

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Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to migrate data from FirstOne HelpDesk to WalkMe

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in WalkMe.

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Retained association between object and people

When migrating your data from FirstOne HelpDesk to WalkMe we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from FirstOne HelpDesk to WalkMe

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from FirstOne HelpDesk to WalkMe work

  • Prepare

    Sign-up and go to our migration software.

  • Connect FirstOne HelpDesk

    Pick and connect your FirstOne HelpDesk service desk with HDM.

  • Connect WalkMe

    Grant the right to access your WalkMe account.

  • Detail your requirements

    Let us know what aspects of your migration you want to modify

  • Have your requirements estimated

    We will investigate your case and send you with a total price and a scope of work.

  • Migrate from FirstOne HelpDesk to WalkMe everything

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your WalkMe import

Our staff would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation
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