FirstOne HelpDesk to SmarterTrack
migration service
Trouble-free , no special know how or programming required. A complete FirstOne HelpDesk to SmarterTrack data migration instrument.
Trouble-free , no special know how or programming required. A complete FirstOne HelpDesk to SmarterTrack data migration instrument.
No need to worry about scripting or constantly control each record moved.
Just attach your source and target, choose what you need to take to a new database and allow the tool do the remainder.
Your customer data comes unite and we mean it.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.
Your customer data is behind thick walls. Not even all our employees have access to your passwords or records.
You can be certain with HDM no data breaches are possible.
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
In only a couple of buttons to press it will be possible to select the data arrangement, when it goes, and in what order.
Our tech engineers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
As a data import service supplier, we work to deliver the best possible migration tool. However, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from FirstOne HelpDesk to SmarterTrack.
Fill in the form with requested credentials to make it possible for our data migration tool to fetch records from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
When everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from FirstOne HelpDesk to SmarterTrack.
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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