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FirstOne HelpDesk to Slaask
migration service

Extremely easy , no special skill set or coding required. A complete FirstOne HelpDesk to Slaask data migration tool.

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The best FirstOne HelpDesk to Slaask tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick what data you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise needed. Just select what data will go to the new solution and enjoy the miracle happening.
Data structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing critical customer support details.
Easy procedure

No need to worry about scripting or continuously watch each piece of info transferred.

Just link your source and target, pick what you need to take to a new database and let the system deal with the remainder.

Data maintenance

Your information comes complete , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind thick walls. Not even all our employees can see your passwords or records.

You can be certain with HDM no data breaches will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to select the data arrangement, when it goes, and in what order.

Our tech engineers took customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we aim to deliver the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from FirstOne HelpDesk to Slaask

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right destinations in Slaask.

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Maintained association between object and people

When migrating your records from FirstOne HelpDesk to Slaask we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FirstOne HelpDesk to Slaask

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FirstOne HelpDesk to Slaask work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and link your FirstOne HelpDesk support desk with HDM.

  • Grant access to your Slaask account.

  • Explain your needs

    Let us know what aspects of your migration you want to adjust

  • Get your preferences estimated

    We shall analyze your application and send you with a price range and a scope of work.

  • Migrate from FirstOne HelpDesk to Slaask everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Slaask import

Our team would be more than happy to perform a custom migration in case you have special requirements.
Get a price estimation

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