FirstOne HelpDesk to ServicePRO
migration service
Smooth , no special skill set or programming required. A complete FirstOne HelpDesk to ServicePRO data migration software.
FirstOne HelpDesk to ServicePRO
Your best tool for FirstOne HelpDesk to ServicePRO data migration
No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Simply decide on the records you need to move and set off with the transition when comfortable.Easy transition process
No specific expertise required. Just choose what data will go to the target platform and see the magic happening.Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer service information.Automated migration
Worried that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool interface accessible as it can possibly be.
Connect the platforms, choose records, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Security is priority
You data is everything which is why we developed a tool that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Data mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Efficient out-of-the-box solution
In only a few buttons to press it will be possible to choose the data arrangement, when it starts, and how.
Our software took user experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service first
Except producing great customer support services, we always want to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from FirstOne HelpDesk to ServicePRO
Strong safety of your records
The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right places in ServicePRO.Next
Sustained relation between object and people
When migrating your data from FirstOne HelpDesk to ServicePRO we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from FirstOne HelpDesk to ServicePRO
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from FirstOne HelpDesk to ServicePRO work
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Prepare
Sign-up and go to our migration wizard.
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Connect FirstOne HelpDesk
Choose and connect your FirstOne HelpDesk service desk with HDM.
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Link ServicePRO
Give the right to access your ServicePRO account.
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Describe your requirements
Let us understand precisely what aspects of your migration you would like to fine-tune
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Have your requirements estimated
We shall investigate your application and get back to you with a cost and a scope of work.
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Migrate from FirstOne HelpDesk to ServicePRO all data
Move all your customer service records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your ServicePRO import
Our staff would be more than happy to perform a customized migration if you have specific demands.
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