FirstOne HelpDesk to ServiceDock
migration service

Extremely easy , no special knowledge or coding required. A complete FirstOne HelpDesk to ServiceDock data migration instrument.

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Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to switch from FirstOne HelpDesk to ServiceDock

Strong safety of your records

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in ServiceDock.

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Sustained connection between object and people

When migrating your records from FirstOne HelpDesk to ServiceDock we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from FirstOne HelpDesk to ServiceDock

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from FirstOne HelpDesk to ServiceDock work

  • Get ready

    Sign-up and go to our migration service.

  • Connect FirstOne HelpDesk

    Select and link your FirstOne HelpDesk service desk with HDM.

  • Grant access to your ServiceDock account.

  • Describe your requirements

    Let us know what elements of your migration you wish to tweak

  • Get your needs estimated

    We shall analyze your application and send you with a cost and a scope of work.

  • Migrate from FirstOne HelpDesk to ServiceDock everything

    Transfer all your customer support information in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your ServiceDock import

Our team would be more than happy to run a custom migration if you have special needs.
Get a price estimation
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