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FirstOne HelpDesk to Qelp
migration service

Trouble-free , no special know how or coding required. A complete FirstOne HelpDesk to Qelp data migration software.

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The best FirstOne HelpDesk to Qelp tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply choose customer info you need to move and start the transition when comfortable.
Easy transition process
No specific expertise needed. Just choose what data will go to the target system and observe the magic happening.
Data structure maintenance
Transfer your help desk records in full to make certain that no ticket has lost essential customer service details.
Automated tool

Scared that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool simple to use as it can possibly be.

Link the help desks, select records, click ok, and the migration is ready!

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our staff members have see your passwords or records.

You may be sure that with HDM no data breaches will take place.

You control the process

Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our developers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we strive to offer the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from FirstOne HelpDesk to Qelp

Castle gates

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right destinations in Qelp.

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Sustained connection between object and people

When migrating your records from FirstOne HelpDesk to Qelp we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from FirstOne HelpDesk to Qelp

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FirstOne HelpDesk to Qelp work

  • Get ready

    Register and go to our migration service.

  • Connect FirstOne HelpDesk

    Opt and connect your FirstOne HelpDesk support desk with HDM.

  • Grant the right to access your Qelp account.

  • Outline your needs

    Let us know exactly what components of your migration you need to fine-tune

  • Get your requirements estimated

    We will analyze your case and send you with a the overall cost and a scope of work.

  • Migrate from FirstOne HelpDesk to Qelp everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Qelp import

Our team would be more than happy to perform a personalized migration if you have specific needs.
Get a price estimation

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