FirstOne HelpDesk to Outlook
migration service

Extremely easy , no special skill set or programming required. A complete FirstOne HelpDesk to Outlook data migration instrument.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've handled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to migrate data from FirstOne HelpDesk to Outlook

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in Outlook.

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When migrating your records from FirstOne HelpDesk to Outlook we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FirstOne HelpDesk to Outlook

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from FirstOne HelpDesk to Outlook work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from FirstOne HelpDesk to Outlook.

  • Connect FirstOne HelpDesk

    Complete the form with necessary credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect Outlook

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Outlook everything

    Once everything's tested out, find a quiet time with the minimal load on the support team and begin migrating from FirstOne HelpDesk to Outlook.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Outlook import

Our team would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation

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