FirstOne HelpDesk to OneDesk
migration service
Smooth , no special know how or programming required. A complete FirstOne HelpDesk to OneDesk data migration instrument.
Secure and Reputable
Your passwords as well as data are safe with us and will be used for import solely.Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.Full & Accurate
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data
Strong security of your records
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext


Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in OneDesk.Next
Maintained association between object and people
When migrating your data from FirstOne HelpDesk to OneDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next

What you may migrate from FirstOne HelpDesk to OneDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from FirstOne HelpDesk to OneDesk work
Prepare
Sign-up and go to our migration software.
Link FirstOne HelpDesk
Select and link your FirstOne HelpDesk service desk with HDM.
Connect OneDesk
Grant access to your OneDesk account.
Outline your business needs
Let us understand precisely what elements of your migration you need to fine-tune
Get your requirements estimated
We'll investigate your application and get back to you with a the overall cost and a scope of work.
Migrate from FirstOne HelpDesk to OneDesk all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT