FirstOne HelpDesk to OneDesk
migration service
Smooth , no special know how or programming required. A complete FirstOne HelpDesk to OneDesk data migration instrument.
FirstOne HelpDesk to OneDesk
Secure and Reputable
Your passwords as well as data are safe with us and will be used for import solely.Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.Full & Accurate
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of dataReasons to use Help Desk Migration to migrate data from FirstOne HelpDesk to OneDesk
Strong security of your records
The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in OneDesk.Next
Maintained association between object and people
When migrating your data from FirstOne HelpDesk to OneDesk we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FirstOne HelpDesk to OneDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from FirstOne HelpDesk to OneDesk work
Prepare
Sign-up and go to our migration software.
Link FirstOne HelpDesk
Select and link your FirstOne HelpDesk service desk with HDM.
Connect OneDesk
Grant access to your OneDesk account.
Outline your business needs
Let us understand precisely what elements of your migration you need to fine-tune
Get your requirements estimated
We'll investigate your application and get back to you with a the overall cost and a scope of work.
Migrate from FirstOne HelpDesk to OneDesk all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet a specialist perform your OneDesk import
Our staff would be more than happy to perform a customized migration in case you have special demands.
Get a price estimationBlog Articles You Might Find Useful
Data Migration 101
3 Strategies to Follow When Switching Help Desks
The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision …
Help Desk System Reviews
Is Open Source Help Desk Right for Your Business?
One of the most common questions that business owners ask themselves when choosing between a free and a paid version of the software is: “Why …
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical …