FirstOne HelpDesk to ngDesk
migration service
Extremely easy , no special knowledge or coding required. A complete FirstOne HelpDesk to ngDesk data migration software.
FirstOne HelpDesk to ngDesk
Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import only.Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.Optimal & Precise
We've handled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of informationWhy you should use Help Desk Migration to switch from FirstOne HelpDesk to ngDesk
Strong privacy of your records
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in ngDesk.Next
Retained connectivity between object and people
When migrating your records from FirstOne HelpDesk to ngDesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FirstOne HelpDesk to ngDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from FirstOne HelpDesk to ngDesk work
Get ready
Sign-up and go to our migration service.
Link FirstOne HelpDesk
Pick and connect your FirstOne HelpDesk support desk with HDM.
Link ngDesk
Grant access to your ngDesk account.
Describe your needs
Let us know exactly what components of your migration you want to adjust
Have your requirements estimated
We shall investigate your application and send you with a cost and a scope of tasks.
Migrate from FirstOne HelpDesk to ngDesk all data
Transfer all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro run your ngDesk import
Our team would be more than happy to run a custom migration in case you have specific requirements.
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