FirstOne HelpDesk to Manage Engine
Smooth , no special knowledge or coding required. A complete FirstOne HelpDesk to Manage Engine data migration tool.
Trustworthy and ReliableYour passwords as well as records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & PreciseWe've tackled all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data
Strong safety of your informationThe migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Manage Engine.
Sustained connectivity between object and peopleWhen migrating your data from FirstOne HelpDesk to Manage Engine we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from FirstOne HelpDesk to Manage Engine
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from FirstOne HelpDesk to Manage Engine work
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from FirstOne HelpDesk to Manage Engine.
Link FirstOne HelpDesk
Complete the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.
Connect Manage Engine
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose the data you need to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Manage Engine all data
When everything's tested, determine a quiet time with the least load on the support department and start migrating from FirstOne HelpDesk to Manage Engine.
Your data is in good hands
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT