FirstOne HelpDesk to Manage Engine
migration service
Smooth , no special knowledge or coding required. A complete FirstOne HelpDesk to Manage Engine data migration tool.
FirstOne HelpDesk to Manage Engine
Your best tool for FirstOne HelpDesk to Manage Engine data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and tool development processes. Simply choose customer info you need to transfer and start the transition immediately.Easy migration
No specific knowledge or skill needed. Just select what data will go to the target system and observe the wonders happening.Record completion
Transfer your help desk records in full to ensure that no ticket has lost vital customer service information.Automated migration
Scared that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool user friendly as it can possibly be.
Link the platforms, pick data, click ok, and the migration is ready!
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their prior connections intact.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you expected.
Data safety is paramount
You data is everything which is why we developed a system that will keep your customer records intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
Simple & effective
In just a few buttons to press it is possible to pick the data arrangement, when it goes, and in what order.
Our software took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Good service first
Apart from providing great customer support services, we always strive to improve our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to enhance the general experience.
Reasons to use Help Desk Migration to switch from FirstOne HelpDesk to Manage Engine
Strong safety of your information
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Manage Engine.Next
Sustained connectivity between object and people
When migrating your data from FirstOne HelpDesk to Manage Engine we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from FirstOne HelpDesk to Manage Engine
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from FirstOne HelpDesk to Manage Engine work
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Prepare
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from FirstOne HelpDesk to Manage Engine.
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Link FirstOne HelpDesk
Complete the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.
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Connect Manage Engine
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be moved in line with your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Manage Engine all data
When everything's tested, determine a quiet time with the least load on the support department and start migrating from FirstOne HelpDesk to Manage Engine.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Manage Engine import
Our staff would be more than happy to run a customized migration if you have particular needs.
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