FirstOne HelpDesk to LiveAgent
Smooth , no special know how or programming required. A complete FirstOne HelpDesk to LiveAgent data migration software.
Risk-free and ReliableYour passwords as well as data are safe with us and will be used for import solely.
Effective and UnderstandableHelp Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & AccurateWe've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of data
Strong privacy of your informationThe migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in LiveAgent.
Retained association between object and peopleWhen migrating your data from FirstOne HelpDesk to LiveAgent we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from FirstOne HelpDesk to LiveAgent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from FirstOne HelpDesk to LiveAgent work
Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from FirstOne HelpDesk to LiveAgent.
Link FirstOne HelpDesk
Fill in the form with required credentials to allow our data migration tool to fetch records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs
Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to LiveAgent all data
Once everything's validated, determine a quiet time with the least load on the support team and begin migrating from FirstOne HelpDesk to LiveAgent.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT