FirstOne HelpDesk to LiveHelpNow
migration service

Smooth , no special expertise or programming required. A complete FirstOne HelpDesk to LiveHelpNow data migration instrument.

More details
Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from FirstOne HelpDesk to LiveHelpNow

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in LiveHelpNow.

Next

Sustained connection between object and people

When migrating your data from FirstOne HelpDesk to LiveHelpNow we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next


What you may migrate from FirstOne HelpDesk to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from FirstOne HelpDesk to LiveHelpNow work

  • Prepare

    Sign up and go to our migration software.

  • Select and connect your FirstOne HelpDesk service desk with HDM.

  • Connect LiveHelpNow

    Grant the right to access your LiveHelpNow account.

  • Explain your needs

    Let us know what components of your migration you want to modify

  • Get your needs estimated

    We will analyze your case and send you with a cost and a scope of tasks.

  • Migrate from FirstOne HelpDesk to LiveHelpNow all data

    Move all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your LiveHelpNow import

Our staff would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation
Book a Call
cancel
%s
— %s