FirstOne HelpDesk to Kapdesk
migration service
Extremely easy , no special skill set or coding required. A complete FirstOne HelpDesk to Kapdesk data migration instrument.
FirstOne HelpDesk to Kapdesk
The best FirstOne HelpDesk to Kapdesk tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Just decide on what data you need to migrate and start the transition when comfortable.Effortless transition process
No special expertise needed. Just pick what data will go to the new platform and enjoy the miracle happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing vital customer support information.Simple and easy procedure
You don’t have to bother about coding or continuously control each record moved.
Just attach your source and target, choose what you need to take to a new database and let the tool do the rest for you.
Data maintenance
Your information comes complete , you can take our word.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind thick walls. Not even all our team members can access to your passwords or records.
You may rest assured that with HDM no hacker attacks will take place.
Data mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.
Efficient out-of-the-box solution
In just a couple of clicks it will be possible to select the data arrangement, when it goes, and how.
Our software considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a data import service provider, we work to propose the most effective migration tool. However, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from FirstOne HelpDesk to Kapdesk
Strong security of your records
The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in Kapdesk.Next
Maintained connectivity between object and people
When migrating your records from FirstOne HelpDesk to Kapdesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FirstOne HelpDesk to Kapdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from FirstOne HelpDesk to Kapdesk work
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Get ready
Sign-up and go to our migration service.
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Link FirstOne HelpDesk
Select and link your FirstOne HelpDesk service desk with HDM.
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Link Kapdesk
Grant the right to access your Kapdesk account.
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Describe your needs
Let us know exactly what elements of your migration you would like to adjust
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Get your preferences estimated
We shall analyze your application and get back to you with a cost and a scope of tasks.
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Migrate from FirstOne HelpDesk to Kapdesk all data
Move all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your Kapdesk import
Our team would be more than happy to perform a customized migration in case you have particular demands.
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