96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

FirstOne HelpDesk to Intercom
migration service

Smooth , no special expertise or programming required. A complete FirstOne HelpDesk to Intercom data migration tool.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to switch from FirstOne HelpDesk to Intercom

Strong safety of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Intercom.

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When migrating your data from FirstOne HelpDesk to Intercom we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from FirstOne HelpDesk to Intercom

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from FirstOne HelpDesk to Intercom work

  • Prepare

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from FirstOne HelpDesk to Intercom.

  • Connect FirstOne HelpDesk

    Complete the form with requested credentials to permit our data migration tool to fetch data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Intercom everything

    When everything's tested, choose a quiet time with the minimal load on the support staff and start migrating from FirstOne HelpDesk to Intercom.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Intercom import

Our staff would be more than happy to run a personalized migration in case you have particular needs.
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