FirstOne HelpDesk to Hiver
migration service
Trouble-free , no special expertise or coding required. A complete FirstOne HelpDesk to Hiver data migration tool.
FirstOne HelpDesk to Hiver
Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.Complete & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large volumes of informationWhy you should use Help Desk Migration to switch from FirstOne HelpDesk to Hiver
Strong safety of your records
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Hiver.Next
Sustained connectivity between object and people
When migrating your records from FirstOne HelpDesk to Hiver we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FirstOne HelpDesk to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from FirstOne HelpDesk to Hiver work
Get ready
Sign-up and go to our migration service.
Connect FirstOne HelpDesk
Select and link your FirstOne HelpDesk support desk with HDM.
Link Hiver
Grant access to your Hiver account.
Express your requirements
Let us understand precisely what elements of your migration you would like to modify
Have your preferences estimated
We'll investigate your application and send you with a total price and a scope of work.
Migrate from FirstOne HelpDesk to Hiver all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your Hiver import
Our team would be more than happy to run a personalized migration if you have special requirements.
Get a price estimationBlog Articles You Might Find Useful
Data Migration 101
How Much Time Does Data Migration Take?
It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their …
Help Desk System Reviews
Help Desk Systems For Any Business
No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly …
Data Migration 101
An Introduction to Cloud to Cloud Migration
Every time someone mentions the words “cloud data migration” we just can’t help but think about a company that is currently moving all their stuff …