FirstOne HelpDesk to HESK
migration service
Trouble-free , no special knowledge or coding required. A complete FirstOne HelpDesk to HESK data migration instrument.
Trouble-free , no special knowledge or coding required. A complete FirstOne HelpDesk to HESK data migration instrument.
No need to worry about coding or continuously control each piece of info transferred.
Just link both platforms, choose what you want to take to a new database and let the system deal with the rest for you.
Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you left it.
You data is everything which is why we designed a system that will keep your data safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Apart from producing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly putting so much effort to improve the core experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from FirstOne HelpDesk to HESK.
Fill out the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Choose the information you want to migrate and set the ticket fields mapping, so the data could be moved according to your needs
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Once everything's validated, determine a quiet time with the least load on the support department and begin migrating from FirstOne HelpDesk to HESK.
We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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