FirstOne HelpDesk to Help Sumo
Trouble-free , no special expertise or coding required. A complete FirstOne HelpDesk to Help Sumo data migration instrument.
Secure and ReputableYour passwords along with records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & PreciseWe've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information
Strong security of your recordsThe migration is completed by the machine over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Help Sumo.
Maintained connectivity between object and peopleWhen migrating your records from FirstOne HelpDesk to Help Sumo we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from FirstOne HelpDesk to Help Sumo
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from FirstOne HelpDesk to Help Sumo work
Sign-up and go to our migration service.
Link FirstOne HelpDesk
Opt and connect your FirstOne HelpDesk support desk with HDM.
Connect Help Sumo
Give access to your Help Sumo account.
Detail your requirements
Let us understand precisely what aspects of your migration you want to fine-tune
Get your requirements estimated
We'll analyze your application and send you with a cost and a scope of work.
Migrate from FirstOne HelpDesk to Help Sumo all data
Transfer all your customer support information in a single push.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT