FirstOne HelpDesk to Groove
migration service
Smooth , no special skill set or coding required. A complete FirstOne HelpDesk to Groove data migration software.
Smooth , no special skill set or coding required. A complete FirstOne HelpDesk to Groove data migration software.
Afraid that you’ll need special skills to move your info? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.
Link the help desks, pick records, click ok, and the migration is ready!
From sender information to phone number connection, your entire database will keep their initial data structure maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you where you left it.
You data is key which is why we designed a tool that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
Select records that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to pick just about everything you might actually need.
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Apart from producing great customer support services, we always aim to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from FirstOne HelpDesk to Groove.
Fill out the form with necessary credentials to make it possible for our data migration tool to fetch records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
When everything's tested out, determine a quiet time with the least load on the support staff and start migrating from FirstOne HelpDesk to Groove.
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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