FirstOne HelpDesk to FocalScope
migration service
Trouble-free , no special knowledge or programming required. A complete FirstOne HelpDesk to FocalScope data migration tool.
FirstOne HelpDesk to FocalScope
Risk-free and Reliable
Your passwords along with records are safe with us and will be used for import solely.Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.Optimal & Precise
We've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of dataWhy you should use Help Desk Migration to switch from FirstOne HelpDesk to FocalScope
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in FocalScope.Next
Retained connectivity between object and people
When migrating your records from FirstOne HelpDesk to FocalScope we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from FirstOne HelpDesk to FocalScope
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from FirstOne HelpDesk to FocalScope work
Get ready
Register and go to our migration software.
Link FirstOne HelpDesk
Choose and link your FirstOne HelpDesk service desk with HDM.
Connect FocalScope
Give access to your FocalScope account.
Outline your requirements
Let us know exactly what elements of your migration you would like to fine-tune
Have your needs estimated
We will analyze your application and get back to you with a price range and a scope of work.
Migrate from FirstOne HelpDesk to FocalScope everything
Transfer all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert run your FocalScope import
Our team would be more than happy to run a personalized migration in case you have special demands.
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