FirstOne HelpDesk to Faveo Helpdesk
migration service

Effortless , no special knowledge or programming required. A complete FirstOne HelpDesk to Faveo Helpdesk data migration tool.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've taken into account all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to switch from FirstOne HelpDesk to Faveo Helpdesk

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right destinations in Faveo Helpdesk.

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Maintained association between object and people

When migrating your data from FirstOne HelpDesk to Faveo Helpdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from FirstOne HelpDesk to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from FirstOne HelpDesk to Faveo Helpdesk work

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect FirstOne HelpDesk

    Opt and connect your FirstOne HelpDesk support desk with HDM.

  • Give the right to access your Faveo Helpdesk account.

  • Detail your requirements

    Let us understand precisely what aspects of your migration you wish to modify

  • Get your needs estimated

    We'll research your application and get back to you with a price range and a scope of tasks.

  • Migrate from FirstOne HelpDesk to Faveo Helpdesk everything

    Move all your customer support records in a single push.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Faveo Helpdesk import

Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation
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