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FirstOne HelpDesk to Dezide
migration service

Smooth , no special skill set or programming required. A complete FirstOne HelpDesk to Dezide data migration software.

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Your best tool for FirstOne HelpDesk to Dezide data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Just choose what data you need to move and start the transition when comfortable.
Easy transition process
No specific expertise required. Just choose what data will go to the new system and enjoy the magic happening.
Record structure maintenance
Transfer your help desk records in full to make certain that no ticket is missing essential customer support details.
Automated migration

Scared that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool simple to use as possible.

Link the platforms, choose records, click ok, and the migration is ready!

Data maintenance

Your customer info comes complete , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members can see your credentials or records.

You may be certain with HDM no data breaches are possible.

Data mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it is possible to select what goes where, when it goes, and how.

Our tech engineers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we strive to offer the most effective migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from FirstOne HelpDesk to Dezide

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in Dezide.

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Sustained connectivity between object and people

When migrating your data from FirstOne HelpDesk to Dezide we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from FirstOne HelpDesk to Dezide

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from FirstOne HelpDesk to Dezide work

  • Prepare

    Register and go to our migration wizard.

  • Select and link your FirstOne HelpDesk support desk with HDM.

  • Connect Dezide

    Grant the right to access your Dezide account.

  • Clarify your needs

    Let us know what elements of your migration you need to fine-tune

  • Have your needs estimated

    We'll research your application and get back to you with a total price and a scope of tasks.

  • Migrate from FirstOne HelpDesk to Dezide all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Dezide import

Our staff would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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