FirstOne HelpDesk to CustomerFirst
migration service
Extremely easy , no special expertise or coding required. A complete FirstOne HelpDesk to CustomerFirst data migration tool.
FirstOne HelpDesk to CustomerFirst
The best FirstOne HelpDesk to CustomerFirst tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Just pick customer info you need to transfer and start the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and observe the wonders happening.Data completion
Migrate your help desk records in full to make certain that no ticket has lost vital customer service information.Automated tool
Scared that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.
Attach the help desks, choose records, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you left it.
Data safety is priority
Information is key which is why we designed a tool that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will impact your records anyhow.
You control the process
Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a few clicks you will be able to pick the data arrangement, when it goes, and in what order.
Our developers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service first
Except producing great customer service, we always aim to improve our customer service.
As a team, we want you to have the best possible service, which is why we are constantly putting so much effort to improve the core experience.
Why you should use Help Desk Migration to switch from FirstOne HelpDesk to CustomerFirst
Strong security of your information
The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in CustomerFirst.Next
Maintained connectivity between object and people
When migrating your records from FirstOne HelpDesk to CustomerFirst we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from FirstOne HelpDesk to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from FirstOne HelpDesk to CustomerFirst work
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Get ready
Register and go to our migration tool.
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Connect FirstOne HelpDesk
Select and connect your FirstOne HelpDesk service desk with HDM.
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Link CustomerFirst
Grant access to your CustomerFirst account.
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Express your business needs
Let us understand precisely what components of your migration you need to tweak
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Get your needs estimated
We shall investigate your case and send you with a total price and a scope of work.
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Migrate from FirstOne HelpDesk to CustomerFirst everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your CustomerFirst import
Our team would be more than happy to run a personalized migration if you have particular requirements.
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