FirstOne HelpDesk to Activate
migration service
Smooth , no special expertise or programming required. A complete FirstOne HelpDesk to Activate data migration tool.
FirstOne HelpDesk to Activate
Your best tool for FirstOne HelpDesk to Activate data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Simply decide on the records you need to move and start the transition when comfortable.Easy migration
No specific knowledge or skill required. Just select what data will go to the target platform and see the magic happening.Record completion
Transfer your help desk data in full to ensure that no ticket has lost vital customer support details.Easy procedure
No need to worry about coding or constantly watch each record transferred.
Just link your source and target, pick what you want to migrate and let the system do the remainder.
Data dependency
Your customer info migrates unite , you can take our word.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your customer data is safe and sound with us. Not even all our team members can see your credentials or records.
You can be sure that with HDM no hacker attacks are possible.
Record mapping
Choose data that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we aim to propose the most effective migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from FirstOne HelpDesk to Activate
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right destinations in Activate.Next
Sustained association between object and people
When migrating your data from FirstOne HelpDesk to Activate we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from FirstOne HelpDesk to Activate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from FirstOne HelpDesk to Activate work
-
Prepare
Sign up and go to our migration wizard.
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Connect FirstOne HelpDesk
Choose and link your FirstOne HelpDesk support desk with HDM.
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Connect Activate
Grant access to your Activate account.
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Outline your needs
Let us understand precisely what components of your migration you wish to fine-tune
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Get your needs estimated
We shall investigate your case and send you with a cost and a scope of work.
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Migrate from FirstOne HelpDesk to Activate everything
Move all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Activate import
Our staff would be more than happy to run a customized migration if you have particular demands.
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