Faveo Helpdesk to Vision Helpdesk
migration service

Smooth , no special expertise or programming required. A complete Faveo Helpdesk to Vision Helpdesk data migration software.

More details

Your best tool for Faveo Helpdesk to Vision Helpdesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just decide on what data you need to move and set off with the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new platform and enjoy the magic happening.
Record completion
Migrate your help desk data in full to make certain that no ticket has lost vital customer support details.
Easy procedure

You don’t have to bother about coding or continuously watch each piece of info transferred.

Just link both platforms, pick what you want to migrate and let the tool deal with the remainder.

From sender information to phone number connection, all you records will keep their previous connections untouched.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you left it.

Security is paramount

Information is everything which is why we created a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer service, we always strive to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from Faveo Helpdesk to Vision Helpdesk

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in Vision Helpdesk.

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Maintained relation between object and people

When migrating your data from Faveo Helpdesk to Vision Helpdesk we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to Vision Helpdesk work

  • Prepare

    Sign up and go to our migration software.

  • Connect Faveo Helpdesk

    Select and link your Faveo Helpdesk support desk with HDM.

  • Give access to your Vision Helpdesk account.

  • Clarify your needs

    Let us know what parts of your migration you want to adjust

  • Have your preferences estimated

    We'll research your application and send you with a total price and a scope of work.

  • Migrate from Faveo Helpdesk to Vision Helpdesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Vision Helpdesk import

Our staff would be more than happy to run a personalized migration if you have particular demands.
Get a price estimation

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