Faveo Helpdesk to UserEcho
migration service

Smooth , no special know how or coding required. A complete Faveo Helpdesk to UserEcho data migration software.

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Your best tool for Faveo Helpdesk to UserEcho data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and code development processes. Just choose the records you need to move and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just choose what data will go to the new system and see the magic happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing critical customer support details.
Easy procedure

No need to worry about coding or continuously control each record transferred.

Just link your source and target, choose what you want to take to a new database and allow the Migration Wizard do the remainder.

Data maintenance

Your information comes complete , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our employees can see your credentials or records.

You may be sure that with HDM no hacker attacks are possible.

Data mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select anything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Useful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a data import service provider, we strive to deliver the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to UserEcho

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in UserEcho.

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Retained connection between object and people

When migrating your data from Faveo Helpdesk to UserEcho we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to UserEcho

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to UserEcho work

  • Prepare

    Sign up and go to our migration service.

  • Pick and link your Faveo Helpdesk support desk with HDM.

  • Connect UserEcho

    Grant the right to access your UserEcho account.

  • Express your needs

    Let us understand precisely what components of your migration you wish to adjust

  • Get your requirements estimated

    We will investigate your application and get back to you with a cost and a scope of work.

  • Migrate from Faveo Helpdesk to UserEcho everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your UserEcho import

Our staff would be more than happy to perform a customized migration in case you have special needs.
Get a price estimation

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