Faveo Helpdesk to uCare Help Desk
migration service

Smooth , no special know how or coding required. A complete Faveo Helpdesk to uCare Help Desk data migration instrument.

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Your best tool for Faveo Helpdesk to uCare Help Desk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and script development processes. Simply decide on customer info you need to transfer and start the transition right away.
Simple transition process
No tech expertise needed. Just pick what data will go to the target platform and observe the wonders happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost vital customer service details.
Automated migration

Scared that you’ll need advanced skills to migrate your info? Worry not as we made sure that our tool simple to use as it can possibly be.

Connect the platforms, pick records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections maintained.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

Information is everything which is why we designed a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Manage your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it will be possible to pick what goes where, when it goes, and how.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Apart from producing great customer service, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to uCare Help Desk

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in uCare Help Desk.

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Retained connectivity between object and people

When migrating your data from Faveo Helpdesk to uCare Help Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to uCare Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to uCare Help Desk work

  • Prepare

    Register and go to our migration service.

  • Connect Faveo Helpdesk

    Choose and connect your Faveo Helpdesk support desk with HDM.

  • Connect uCare Help Desk

    Grant the right to access your uCare Help Desk account.

  • Explain your requirements

    Let us know exactly what components of your migration you need to adjust

  • Have your needs estimated

    We shall investigate your application and get back to you with a price range and a scope of work.

  • Migrate from Faveo Helpdesk to uCare Help Desk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your uCare Help Desk import

Our staff would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation

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