Faveo Helpdesk to TOPdesk
migration service

Smooth , no special knowledge or programming required. A complete Faveo Helpdesk to TOPdesk data migration instrument.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've tackled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from Faveo Helpdesk to TOPdesk

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in TOPdesk.

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Sustained association between object and people

When migrating your data from Faveo Helpdesk to TOPdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Faveo Helpdesk to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Faveo Helpdesk to TOPdesk work

  • Prepare

    Start by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Faveo Helpdesk to TOPdesk.

  • Fill in the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect TOPdesk

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to TOPdesk all data

    Once everything's validated, determine a quiet time with the minimal load on the support team and start migrating from Faveo Helpdesk to TOPdesk.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your TOPdesk import

Our staff would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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Help Desk Migration service


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