Faveo Helpdesk to TOPdesk
migration service
Smooth , no special knowledge or programming required. A complete Faveo Helpdesk to TOPdesk data migration instrument.
Faveo Helpdesk to TOPdesk
Your best tool for Faveo Helpdesk to TOPdesk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Just decide on what data you need to migrate and start the transition immediately.Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and enjoy the miracle happening.Record completion
Transfer your help desk data in full to make sure that no ticket is missing vital customer service information.Easy procedure
You don’t have to bother about coding or continuously watch each record moved.
Just attach both platforms, pick what you want to take to a new database and allow the tool deal with the rest for you.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their initial data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Data safety is paramount
Information is key which is why we created a system that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.
Record mapping
Select information that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Good service first
Outside of providing great customer service, we always strive to develop our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
Reasons to use Help Desk Migration to switch from Faveo Helpdesk to TOPdesk
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right places in TOPdesk.Next
Sustained association between object and people
When migrating your data from Faveo Helpdesk to TOPdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Faveo Helpdesk to TOPdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Faveo Helpdesk to TOPdesk work
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Prepare
Start by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Faveo Helpdesk to TOPdesk.
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Link Faveo Helpdesk
Fill in the form with requested credentials to allow our data migration tool to fetch information from your current help desk.
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Connect TOPdesk
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to TOPdesk all data
Once everything's validated, determine a quiet time with the minimal load on the support team and start migrating from Faveo Helpdesk to TOPdesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your TOPdesk import
Our staff would be more than happy to run a custom migration in case you have particular demands.
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