Faveo Helpdesk to Ticksy
migration service

Effortless , no special know how or programming required. A complete Faveo Helpdesk to Ticksy data migration instrument.

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Your best tool for Faveo Helpdesk to Ticksy data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply choose the records you need to transfer and set off with the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the target system and see the wonders happening.
Record structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost critical customer support information.
Simple and easy process

No need to worry about coding or constantly control each piece of info transferred.

Just link both platforms, choose what you want to migrate and let the tool do the rest for you.

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you left it.

Security is priority

You data is key which is why we developed a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Apart from producing great customer support services, we always want to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to Ticksy

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in Ticksy.

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Maintained association between object and people

When migrating your data from Faveo Helpdesk to Ticksy we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Ticksy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to Ticksy work

  • Prepare

    Register and go to our migration software.

  • Connect Faveo Helpdesk

    Opt and link your Faveo Helpdesk service desk with HDM.

  • Connect Ticksy

    Give access to your Ticksy account.

  • Detail your needs

    Let us know exactly what parts of your migration you need to fine-tune

  • Get your requirements estimated

    We shall analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Faveo Helpdesk to Ticksy everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Ticksy import

Our staff would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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