Faveo Helpdesk to ThinkOwl
migration service

Effortless , no special know how or programming required. A complete Faveo Helpdesk to ThinkOwl data migration instrument.

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Your best tool for Faveo Helpdesk to ThinkOwl data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Just decide on what data you need to transfer and start the transition when comfortable.
Easy transition process
No specific expertise required. Just pick what data will go to the new platform and enjoy the wonders happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer support information.
Easy process

No need to worry about coding or constantly control each piece of info moved.

Just attach both platforms, tick what you need to take to a new database and let the tool do the remainder.

From sender information to phone number connection, your entire database will keep their initial connections maintained.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive how you expected.

Security is priority

Information is everything which is why we designed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

You control the process

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it will be possible to select the data arrangement, when it goes, and in what order.

Our tech engineers considered customer experience as a priority and ensured that you will be able to use the system to its fullest.

Great service first

Apart from producing great customer service, we always strive to improve our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to ThinkOwl

Castle gates

Strong safety of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in ThinkOwl.

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Sustained connection between object and people

When migrating your data from Faveo Helpdesk to ThinkOwl we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to ThinkOwl

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to ThinkOwl work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Faveo Helpdesk

    Select and link your Faveo Helpdesk service desk with HDM.

  • Grant access to your ThinkOwl account.

  • Explain your needs

    Let us know exactly what aspects of your migration you would like to tweak

  • Have your needs estimated

    We'll investigate your case and get back to you with a price range and a scope of tasks.

  • Migrate from Faveo Helpdesk to ThinkOwl all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your ThinkOwl import

Our staff would be more than happy to perform a customized migration if you have specific demands.
Get a price estimation

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