Faveo Helpdesk to Spiceworks
migration service

Extremely easy , no special expertise or programming required. A complete Faveo Helpdesk to Spiceworks data migration tool.

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The best Faveo Helpdesk to Spiceworks tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply pick the records you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the target solution and see the wonders happening.
Data completion
Migrate your help desk data in full to make certain that no ticket has lost essential customer support information.
Easy procedure

You don’t have to bother about coding or continuously control each record moved.

Just attach your source and target, tick what you want to migrate and allow the Migration Wizard do the rest for you.

Data dependency

Your customer data migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can access to your credentials or records.

You can rest assured that with HDM no hacker attacks will take place.

Record mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we aim to offer the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Faveo Helpdesk to Spiceworks

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in Spiceworks.

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Maintained relation between object and people

When migrating your records from Faveo Helpdesk to Spiceworks we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Spiceworks

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to Spiceworks work

  • Get ready

    Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Faveo Helpdesk to Spiceworks.

  • Complete the form with necessary credentials to permit our data migration tool to retrieve information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the information you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Spiceworks everything

    Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from Faveo Helpdesk to Spiceworks.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Spiceworks import

Our team would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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