Faveo Helpdesk to SpiceCSM
migration service

Effortless , no special know how or coding required. A complete Faveo Helpdesk to SpiceCSM data migration instrument.

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Your best tool for Faveo Helpdesk to SpiceCSM data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just decide on the records you need to transfer and set off with the transition right away.
Easy transition process
No specific expertise needed. Just pick what data will go to the new platform and see the wonders happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost vital customer support information.
Automated migration

Worried that you’ll need advanced skills to move your customer service data? Don’t be as we made sure that our tool interface is as easy to use as it can possibly be.

Attach the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their prior connections maintained.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

Information is everything which is why we designed a tool that will keep your information intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Data mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a few clicks it will be possible to choose what goes where, when it starts, and in what order.

Our software considered customer experience as a priority and made sure that you will be able to use the system to its fullest.

Great service first

Except providing great customer service, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to SpiceCSM

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in SpiceCSM.

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When migrating your data from Faveo Helpdesk to SpiceCSM we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to SpiceCSM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to SpiceCSM work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Faveo Helpdesk

    Select and link your Faveo Helpdesk service desk with HDM.

  • Connect SpiceCSM

    Give access to your SpiceCSM account.

  • Describe your business needs

    Let us know exactly what parts of your migration you wish to adjust

  • Have your needs estimated

    We shall investigate your case and get back to you with a price range and a scope of work.

  • Migrate from Faveo Helpdesk to SpiceCSM everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your SpiceCSM import

Our staff would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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