Faveo Helpdesk to Snappy
migration service

Trouble-free , no special know how or coding required. A complete Faveo Helpdesk to Snappy data migration software.

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The best Faveo Helpdesk to Snappy tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick what data you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and enjoy the wonders happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket is missing essential customer service information.
Automated tool

Scared that you’ll need special skills to move your info? Don’t be as we made sure that our tool accessible as possible.

Attach the help desks, select records, click ok, and the migration is ready!

Data maintenance

Your information comes complete and we mean it.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind thick walls. Not even all our staff members have access to your credentials or records.

You may rest assured that with HDM no hacker attacks will take place.

Data mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to select what goes where, when it goes, and how.

Our software considered customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we strive to offer the best possible migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Faveo Helpdesk to Snappy

Castle gates

Strong privacy of your information

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in Snappy.

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Retained association between object and people

When migrating your records from Faveo Helpdesk to Snappy we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Snappy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to Snappy work

  • Get ready

    Register and go to our migration tool.

  • Select and connect your Faveo Helpdesk service desk with HDM.

  • Connect Snappy

    Grant the right to access your Snappy account.

  • Detail your business needs

    Let us know exactly what aspects of your migration you need to fine-tune

  • Get your preferences estimated

    We'll research your application and send you with a total price and a scope of tasks.

  • Migrate from Faveo Helpdesk to Snappy all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Snappy import

Our team would be more than happy to perform a customized migration in case you have specific requirements.
Get a price estimation

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