Faveo Helpdesk to Simple IT Helpdesk
migration service

Effortless , no special skill set or programming required. A complete Faveo Helpdesk to Simple IT Helpdesk data migration software.

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Your best tool for Faveo Helpdesk to Simple IT Helpdesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just decide on what data you need to move and start the transition immediately.
Easy transition process
No specific expertise required. Just choose what data will go to the new platform and enjoy the magic happening.
Record structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer service information.
Easy procedure

No need to worry about scripting or constantly watch each record moved.

Just attach both platforms, pick what you want to take to a new database and let the system do the remainder.

From sender information to phone number connection, your entire database will keep their previous data structure intact.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Security is priority

You data is key which is why we developed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Data mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer support services, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously making great strides to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to Simple IT Helpdesk

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in Simple IT Helpdesk.

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Sustained connection between object and people

When migrating your data from Faveo Helpdesk to Simple IT Helpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Simple IT Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to Simple IT Helpdesk work

  • Prepare

    Register and go to our migration wizard.

  • Connect Faveo Helpdesk

    Pick and connect your Faveo Helpdesk service desk with HDM.

  • Connect Simple IT Helpdesk

    Grant access to your Simple IT Helpdesk account.

  • Explain your needs

    Let us understand precisely what aspects of your migration you need to fine-tune

  • Get your requirements estimated

    We will investigate your case and send you with a cost and a scope of tasks.

  • Migrate from Faveo Helpdesk to Simple IT Helpdesk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Simple IT Helpdesk import

Our staff would be more than happy to perform a custom migration if you have special demands.
Get a price estimation

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