Faveo Helpdesk to ServicePRO
migration service

Smooth , no special knowledge or coding required. A complete Faveo Helpdesk to ServicePRO data migration software.

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Your best tool for Faveo Helpdesk to ServicePRO data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just pick what data you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new solution and enjoy the miracle happening.
Record completion
Move your help desk records in full to ensure that no ticket has lost vital customer service details.
Automated migration

Scared that you’ll need advanced skills to move your info? Worry not as we made sure that our tool interface accessible as it can possibly be.

Link the platforms, pick records, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

You data is everything which is why we developed a tool that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Record mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.

Simple & effective

In just a few clicks you will be able to select what goes where, when it starts, and how.

Our tech engineers considered user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Apart from producing great customer support services, we always strive to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are always making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from Faveo Helpdesk to ServicePRO

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right destinations in ServicePRO.

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When migrating your data from Faveo Helpdesk to ServicePRO we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to ServicePRO work

  • Prepare

    Register and go to our migration tool.

  • Connect Faveo Helpdesk

    Select and connect your Faveo Helpdesk support desk with HDM.

  • Connect ServicePRO

    Give the right to access your ServicePRO account.

  • Explain your needs

    Let us know what elements of your migration you would like to modify

  • Have your requirements estimated

    We shall analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Faveo Helpdesk to ServicePRO everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your ServicePRO import

Our staff would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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