Faveo Helpdesk to SerioPlus
migration service

Effortless , no special knowledge or coding required. A complete Faveo Helpdesk to SerioPlus data migration instrument.

More details

Your best tool for Faveo Helpdesk to SerioPlus data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply pick what data you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and enjoy the wonders happening.
Record completion
Migrate your help desk info in full to make certain that no ticket is missing essential customer service information.
Easy procedure

No need to worry about scripting or continuously watch each record moved.

Just attach both platforms, tick what you need to take to a new database and let the tool deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

You data is key which is why we developed a system that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Record mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.

Simple & effective

In just a couple of buttons to press you will be able to select the data arrangement, when it goes, and how.

Our software took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Except providing great customer support services, we always strive to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from Faveo Helpdesk to SerioPlus

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right places in SerioPlus.

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Maintained association between object and people

When migrating your data from Faveo Helpdesk to SerioPlus we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to SerioPlus

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to SerioPlus work

  • Prepare

    Sign-up and go to our migration service.

  • Opt and connect your Faveo Helpdesk service desk with HDM.

  • Grant the right to access your SerioPlus account.

  • Describe your needs

    Let us know exactly what elements of your migration you wish to fine-tune

  • Get your requirements estimated

    We'll investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Faveo Helpdesk to SerioPlus all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your SerioPlus import

Our staff would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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