Faveo Helpdesk to Salesforce Service Cloud
migration service

Effortless , no special knowledge or programming required. A complete Faveo Helpdesk to Salesforce Service Cloud data migration tool.

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Your best tool for Faveo Helpdesk to Salesforce Service Cloud data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just choose the records you need to transfer and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and see the wonders happening.
Record completion
Transfer your help desk info in full to make certain that no ticket has lost essential customer service information.
Automated migration

Worried that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as possible.

Link the help desks, pick records, click ok, and you’re done!

Data dependency

Your customer info migrates complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is safe and sound with us. Not even all our staff members have access to your passwords or other information.

You can be sure that with HDM no hacker attacks will take place.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Simple & effective

In only a few clicks it is possible to choose the data arrangement, when it starts, and in what order.

Our developers considered customer experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer priority

As a migration service supplier, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Faveo Helpdesk to Salesforce Service Cloud

Castle gates

Strong safety of your records

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up in the right places in Salesforce Service Cloud.

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Sustained relation between object and people

When migrating your data from Faveo Helpdesk to Salesforce Service Cloud we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Salesforce Service Cloud

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to Salesforce Service Cloud work

  • Prepare

    Start with preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from Faveo Helpdesk to Salesforce Service Cloud.

  • Complete the form with requested credentials to make it possible for our data migration tool to access records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Salesforce Service Cloud everything

    Once everything's tested out, determine a quiet time with the minimal load on the support team and start migrating from Faveo Helpdesk to Salesforce Service Cloud.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Salesforce Service Cloud import

Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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