Faveo Helpdesk to RingCentral Engage Digital
migration service

Extremely easy , no special knowledge or coding required. A complete Faveo Helpdesk to RingCentral Engage Digital data migration tool.

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The best Faveo Helpdesk to RingCentral Engage Digital tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose the records you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new system and see the miracle happening.
Data completion
Move your help desk info in full to make certain that no ticket has lost vital customer service details.
Easy process

No need to worry about scripting or continuously control each record moved.

Just attach your source and target, pick what you need to take to a new database and allow the system do the remainder.

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have see your passwords or other information.

You may be certain with HDM no data breaches will take place.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Simple & effective

In just a few clicks it is possible to choose the data arrangement, when it starts, and how.

Our tech engineers took customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Faveo Helpdesk to RingCentral Engage Digital

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in RingCentral Engage Digital.

Next

When migrating your records from Faveo Helpdesk to RingCentral Engage Digital we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to RingCentral Engage Digital

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to RingCentral Engage Digital work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Faveo Helpdesk

    Pick and connect your Faveo Helpdesk support desk with HDM.

  • Give the right to access your RingCentral Engage Digital account.

  • Explain your business needs

    Let us know exactly what parts of your migration you need to tweak

  • Get your preferences estimated

    We shall investigate your application and get back to you with a price range and a scope of tasks.

  • Migrate from Faveo Helpdesk to RingCentral Engage Digital all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your RingCentral Engage Digital import

Our team would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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