Faveo Helpdesk to Rhino Support
migration service

Extremely easy , no special knowledge or coding required. A complete Faveo Helpdesk to Rhino Support data migration software.

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The best Faveo Helpdesk to Rhino Support tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply pick customer info you need to move and start the transition right away.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target solution and observe the magic happening.
Data completion
Transfer your help desk data in full to make certain that no ticket is missing critical customer service information.
Automated tool

Afraid that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as it can possibly be.

Link the platforms, select records, click ok, and you’re done!

Data dependency

Your information comes unite and we mean it.

Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our employees have access to your credentials or records.

You can be sure that with HDM no data breaches are possible.

Record mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.

Simple & effective

In just a couple of buttons to press you will be able to pick what goes where, when it goes, and in what order.

Our developers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to deliver the best possible migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Faveo Helpdesk to Rhino Support

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right places in Rhino Support.

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Sustained relation between object and people

When migrating your records from Faveo Helpdesk to Rhino Support we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Rhino Support

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to Rhino Support work

  • Get ready

    Sign up and go to our migration tool.

  • Opt and connect your Faveo Helpdesk service desk with HDM.

  • Connect Rhino Support

    Grant access to your Rhino Support account.

  • Outline your needs

    Let us know exactly what aspects of your migration you would like to tweak

  • Have your needs estimated

    We'll analyze your application and send you with a price and a scope of work.

  • Migrate from Faveo Helpdesk to Rhino Support all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Rhino Support import

Our team would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

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