Faveo Helpdesk to ProProfs Help Desk
migration service

Smooth , no special expertise or coding required. A complete Faveo Helpdesk to ProProfs Help Desk data migration instrument.

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Your best tool for Faveo Helpdesk to ProProfs Help Desk data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Just choose what data you need to migrate and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new system and enjoy the miracle happening.
Record completion
Transfer your help desk info in full to ensure that no ticket has lost vital customer service information.
Effortless procedure

No need to worry about coding or constantly watch each piece of info moved.

Just attach your source and target, choose what you need to migrate and let the tool deal with the rest for you.

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your passwords or other information.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Manage your customer data with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks it is possible to select the data arrangement, when it starts, and how.

Our software considered customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we work to propose the best possible migration tool. However, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Faveo Helpdesk to ProProfs Help Desk

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in ProProfs Help Desk.

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Sustained relation between object and people

When migrating your data from Faveo Helpdesk to ProProfs Help Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to ProProfs Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to ProProfs Help Desk work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Faveo Helpdesk

    Pick and connect your Faveo Helpdesk service desk with HDM.

  • Give the right to access your ProProfs Help Desk account.

  • Describe your business needs

    Let us understand precisely what elements of your migration you need to fine-tune

  • Have your needs estimated

    We shall investigate your case and send you with a total price and a scope of tasks.

  • Migrate from Faveo Helpdesk to ProProfs Help Desk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your ProProfs Help Desk import

Our staff would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

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