Faveo Helpdesk to Paldesk
migration service

Effortless , no special know how or programming required. A complete Faveo Helpdesk to Paldesk data migration software.

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Your best tool for Faveo Helpdesk to Paldesk data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick what data you need to move and set off with the transition right away.
Easy transition process
No specific expertise required. Just choose what data will go to the target solution and enjoy the magic happening.
Record structure maintenance
Transfer your help desk info in full to make sure that no ticket has lost vital customer support details.
Automated migration

Worried that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Link the platforms, select data, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is paramount

Information is everything which is why we developed a method that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You’re in charge

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, worry not. Useful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Outside of providing great customer service, we always strive to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to Paldesk

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right destinations in Paldesk.

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Sustained connectivity between object and people

When migrating your data from Faveo Helpdesk to Paldesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to Paldesk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect Faveo Helpdesk

    Opt and link your Faveo Helpdesk support desk with HDM.

  • Connect Paldesk

    Give access to your Paldesk account.

  • Explain your needs

    Let us know exactly what elements of your migration you wish to tweak

  • Have your requirements estimated

    We will investigate your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Faveo Helpdesk to Paldesk all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Paldesk import

Our staff would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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