Faveo Helpdesk to OneDesk
migration service

Trouble-free , no special know how or coding required. A complete Faveo Helpdesk to OneDesk data migration software.

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The best Faveo Helpdesk to OneDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply choose customer info you need to move and start the transition immediately.
Effortless transition process
No special expertise needed. Just choose what data will go to the target system and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost vital customer service information.
Automated tool

Scared that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool accessible as it can possibly be.

Attach the help desks, choose data, click ok, and you’re done!

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members have access to your passwords or records.

You may be certain with HDM no hacker attacks will take place.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our tech engineers considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a data import service provider, we strive to propose the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from Faveo Helpdesk to OneDesk

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in OneDesk.

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Maintained relation between object and people

When migrating your records from Faveo Helpdesk to OneDesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to OneDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to OneDesk work

  • Get ready

    Register and go to our migration service.

  • Connect Faveo Helpdesk

    Choose and connect your Faveo Helpdesk service desk with HDM.

  • Grant the right to access your OneDesk account.

  • Explain your business needs

    Let us know exactly what elements of your migration you want to tweak

  • Have your needs estimated

    We will investigate your application and send you with a the overall cost and a scope of work.

  • Migrate from Faveo Helpdesk to OneDesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your OneDesk import

Our team would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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