Faveo Helpdesk to mhelpdesk
migration service

Effortless , no special knowledge or programming required. A complete Faveo Helpdesk to mhelpdesk data migration software.

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Your best tool for Faveo Helpdesk to mhelpdesk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just pick what data you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new solution and enjoy the magic happening.
Record completion
Migrate your help desk records in full to ensure that no ticket is missing critical customer support details.
Automated migration

Scared that you’ll have to use special skills to move your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.

Link the platforms, pick records, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.

Data safety is priority

Information is everything which is why we developed a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Guided migration

If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Apart from producing great customer service, we always strive to improve our customer service.

As a team, we want you to have the best possible service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from Faveo Helpdesk to mhelpdesk

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up being in the right destinations in mhelpdesk.

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Maintained association between object and people

When migrating your data from Faveo Helpdesk to mhelpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to mhelpdesk work

  • Prepare

    Register and go to our migration wizard.

  • Select and link your Faveo Helpdesk support desk with HDM.

  • Grant access to your mhelpdesk account.

  • Outline your needs

    Let us know exactly what elements of your migration you would like to tweak

  • Have your requirements estimated

    We shall investigate your case and send you with a price and a scope of work.

  • Migrate from Faveo Helpdesk to mhelpdesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your mhelpdesk import

Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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