Faveo Helpdesk to Magento Mirasvit HelpDesk MX
migration service

Trouble-free , no special expertise or coding required. A complete Faveo Helpdesk to Magento Mirasvit HelpDesk MX data migration software.

More details

The best Faveo Helpdesk to Magento Mirasvit HelpDesk MX tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just decide on what data you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and enjoy the wonders happening.
Data completion
Migrate your help desk data in full to make sure that no ticket has lost critical customer service information.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach both platforms, tick what you need to take to a new database and let the tool do the remainder.

Intact connections

From sender information to phone number connection, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive where you expected.

Security is priority

Information is everything which is why we developed a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You’re in control

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks it will be possible to select the data arrangement, when it goes, and how.

Our developers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Except producing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from Faveo Helpdesk to Magento Mirasvit HelpDesk MX

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to move your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in Magento Mirasvit HelpDesk MX.

Next

When migrating your records from Faveo Helpdesk to Magento Mirasvit HelpDesk MX we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Faveo Helpdesk to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to Magento Mirasvit HelpDesk MX work

  • Get ready

    Start by creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Faveo Helpdesk to Magento Mirasvit HelpDesk MX.

  • Complete the form with necessary credentials to permit our data migration tool to access information from your current help desk.

  • Connect Magento Mirasvit HelpDesk MX

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX everything

    When everything's tested out, choose a quiet time with the least load on the support staff and start migrating from Faveo Helpdesk to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Magento Mirasvit HelpDesk MX import

Our team would be more than happy to run a custom migration if you have special demands.
Get a price estimation

Blog Articles You Might Find Useful

Rules To Follow During A Data Migration

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…

7 Books to Boost Your Career as a Customer Support Specialist

There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…

Leverage the Benefits & Save Money on a Help Desk System

If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…

Book a Call
cancel
%s
— %s