Faveo Helpdesk to Magento HelpDesk Ultimate
migration service

Extremely easy , no special knowledge or programming required. A complete Faveo Helpdesk to Magento HelpDesk Ultimate data migration instrument.

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The best Faveo Helpdesk to Magento HelpDesk Ultimate tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick the records you need to move and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and see the magic happening.
Data completion
Move your help desk data in full to ensure that no ticket has lost critical customer service details.
Simple and easy process

You don’t have to bother about coding or continuously control each piece of info transferred.

Just link your source and target, choose what you want to take to a new database and allow the Migration Wizard do the remainder.

Data dependency

Your customer data migrates complete and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our employees have see your credentials or records.

You may be certain with HDM no hacker attacks are possible.

You’re in control

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and simplified on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service supplier, we work to deliver the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Faveo Helpdesk to Magento HelpDesk Ultimate

Castle gates

Strong privacy of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Magento HelpDesk Ultimate.

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Retained connectivity between object and people

When migrating your records from Faveo Helpdesk to Magento HelpDesk Ultimate we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Magento HelpDesk Ultimate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to Magento HelpDesk Ultimate work

  • Get ready

    Start by setting up Agent profiles and all needed custom fields in your new help desk. Now, begin migrating your data from Faveo Helpdesk to Magento HelpDesk Ultimate.

  • Connect Faveo Helpdesk

    Fill out the form with necessary credentials to permit our data migration tool to fetch data from your current help desk.

  • Connect Magento HelpDesk Ultimate

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento HelpDesk Ultimate everything

    When everything's tested, find a quiet time with the minimal load on the support staff and start migrating from Faveo Helpdesk to Magento HelpDesk Ultimate.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Magento HelpDesk Ultimate import

Our team would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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