Faveo Helpdesk to LiveAgent
migration serviceHelp Desk Migration partner of LiveAgent

Trouble-free , no special knowledge or programming required. A complete Faveo Helpdesk to LiveAgent data migration software.

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The best Faveo Helpdesk to LiveAgent tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Simply choose the records you need to migrate and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and see the miracle happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer support details.
Automated tool

Scared that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Link the help desks, select data, click ok, and you’re done!

Data dependency

Your customer data migrates unite , you can take our word.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our team members can see your credentials or other information.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we strive to propose the most effective migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Faveo Helpdesk to LiveAgent

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right destinations in LiveAgent.

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Maintained connectivity between object and people

When migrating your records from Faveo Helpdesk to LiveAgent we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to LiveAgent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to LiveAgent work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Faveo Helpdesk to LiveAgent.

  • Connect Faveo Helpdesk

    Fill in the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveAgent all data

    Once everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Faveo Helpdesk to LiveAgent.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your LiveAgent import

Our team would be more than happy to run a customized migration if you have particular needs.
Get a price estimation

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