Faveo Helpdesk to LiveHelpNow
migration service

Extremely easy , no special expertise or coding required. A complete Faveo Helpdesk to LiveHelpNow data migration tool.

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The best Faveo Helpdesk to LiveHelpNow tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Just choose customer info you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just select what data will go to the new system and observe the magic happening.
Data completion
Transfer your help desk records in full to ensure that no ticket is missing critical customer support details.
Automated tool

Scared that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool accessible as it can possibly be.

Attach the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is key which is why we created a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

Record mapping

Choose data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from Faveo Helpdesk to LiveHelpNow

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in LiveHelpNow.

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Sustained association between object and people

When migrating your records from Faveo Helpdesk to LiveHelpNow we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Faveo Helpdesk to LiveHelpNow work

  • Get ready

    Register and go to our migration tool.

  • Select and link your Faveo Helpdesk support desk with HDM.

  • Grant the right to access your LiveHelpNow account.

  • Outline your business needs

    Let us know exactly what aspects of your migration you want to tweak

  • Get your preferences estimated

    We shall analyze your application and send you with a price range and a scope of tasks.

  • Migrate from Faveo Helpdesk to LiveHelpNow everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your LiveHelpNow import

Our team would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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