Faveo Helpdesk to Kayako
migration serviceHelp Desk Migration partner of Kayako

Smooth , no special skill set or programming required. A complete Faveo Helpdesk to Kayako data migration software.

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Your best tool for Faveo Helpdesk to Kayako data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just pick customer info you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the new solution and observe the miracle happening.
Record structure maintenance
Move your help desk data in full to ensure that no ticket is missing critical customer service information.
Automated migration

Afraid that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface simple to use as it can possibly be.

Connect the platforms, choose data, click ok, and the migration is ready!

Data maintenance

Your customer info comes complete and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our employees have access to your credentials or other information.

You may be sure that with HDM no data breaches are possible.

You’re in charge

Manage your information with our internal data mapper. Choose what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to pick what goes where, when it starts, and how.

Our developers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we strive to deliver the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Faveo Helpdesk to Kayako

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in Kayako.

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Retained connectivity between object and people

When migrating your data from Faveo Helpdesk to Kayako we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Faveo Helpdesk to Kayako

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Faveo Helpdesk to Kayako work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Faveo Helpdesk to Kayako.

  • Fill in the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Connect Kayako

    Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako all data

    When everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from Faveo Helpdesk to Kayako.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Kayako import

Our staff would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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